Social Assistance Programs and Financial Support

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Contact Information

• Address: 1835 Dundas St E (at Clarke Rd.)

Purpose

• Provides short-term income support for food, shelter, household and personal needs, along with help finding employment. Special allowances and health benefits may also be available

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Contact Information:

• Telephone Number: 1-800-622-6232
• Hours: Monday-Friday 8:00am-5:00pm
• Address: Applications can be mailed to: Canadian Benefit for Parents of Young Victims of Crime Processing Centre, PO Box 8232 STN T, Ottawa ON  K1G 3H7

Services

• Federal income support is available for parents coping with the death or disappearance of a child as a result of a probable criminal offence
  • May be eligible to receive $500 per week, before tax every 2 weeks. You may receive up to 35 weeks of income support during the 3 year period immediately following the incident. The benefit is considered taxable income. Income tax will be deducted from your benefit amount, and you will receive a statement of income slip for income tax purposes at the end of the year. The benefit can be shared between multiple eligible parents/recipients

Eligibility

• Individuals to be eligible must: 
  • Be legally responsible for the child or children involved in the incident; Have recent labour force attachment, having earned at least $5,000 in the previous calendar year or in the 52 weeks prior to the incident
  • Be on leave from employment or working no more than 50 percent of your regular work week, up to a maximum of 20 hours per week
  • Have a valid Social Insurance Number
  • Not have been charged with committing a probable Criminal Code offence that led to the death or disappearance of the child, and
  • Not be receiving any type of Employment Insurance benefits or Québec Parental Insurance Plan (QPIP) benefits 
  • Incident eligibility criteria:
    • The child must be deceased or missing as a result of a probable Criminal Code offence 
    • The child must have been under 25 years old at the time of the incident
    • The incident must have occurred in Canada
    • In the case of a missing child, the child must have been missing for over a week

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Purpose

• Domestic or sexual violence leave is a job-protected leave of absence. It provides up to 10 days and 15 weeks in a calendar year of time off to be taken for specific purposes when an employee or an employee’s child has experienced or been threatened with domestic or sexual violence
  • The first five days of leave taken in a calendar year are paid, and the rest are unpaid
  • Employees are entitled to up to 10 full days of domestic or sexual violence leave every calendar year, whether they are employed on a full- or part-time basis
  • Employees are also entitled to take up to 15 weeks of domestic or sexual violence leave within a calendar year. The first five days of domestic or sexual violence leave taken in a calendar year must be paid. The rest are unpaid. The first five days are to be paid whether the employee takes leave from the 15-week entitlement, or the 10-day entitlement

Eligibility

• Employees who have been employed by their employer for at least 13 consecutive weeks are entitled to domestic or sexual violence leave if the employee or the employee’s child has experienced or been threatened with domestic or sexual violence